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Top ten most popular FAQs

Which broadband service is right for your business?

Gamma SoGEA

Transform your connectivity experience with Gamma’s Single Order Generic Ethernet Access (SoGEA) solution.

Enjoy seamless internet access without the need for a traditional phone line. With reliable and secure connectivity, tailored to your business size, SoGEA ensures uninterrupted operations and fosters effective communication. Trust Gamma for dependable, hassle-free connectivity solutions.

Gamma FTTP

Experience the power of Gamma’s Fibre to the Premises (FTTP) solution, delivering lightning-fast speeds and unmatched reliability to fuel productivity and drive innovation. Trust in Gamma’s expertise and industry-leading service to deliver a connectivity solution tailored precisely to your business needs, both now and in the future.

Ethernet

Your gateway to unmatched connectivity

Discover the unparalleled speed, reliability, and scalability of Gamma’s Ethernet solutions designed to elevate your business connectivity experience. With our enterprise-grade Ethernet, you unlock a world of possibilities.

What is the difference between SoGEA and FTTP?

SoGEA is a modern broadband solution that eliminates the need for a traditional phone line, offering reliable internet access suitable for many businesses.

FTTP, on the other hand, provides ultra-fast and reliable internet connectivity by directly connecting fibre optic cables to the premises, making it ideal for bandwidth-intensive applications and areas where high-speed internet is essential.

How can I check if FTTP is available in my area?

To verify FTTP availability in your location, you can reach out to Gamma directly or contact one of our trusted channel partners. They can provide you with the most up-to-date information regarding FTTP coverage and availability.

My business landline is essential, will the call quality to be good?

With both SoGEA and FTTP, rest assured that call quality is excellent. Both options deliver fast and stable internet connections, minimising the likelihood of connectivity issues or interference. Whether you opt for SoGEA or FTTP, you can expect high-quality voice calls for your business.

Will our business connectivity be slowed down by residential traffic?

No, our network is exclusively dedicated to serving the business community, providing a comprehensive range of connectivity solutions. These are supported by robust SLAs and accessible UK-based support available 24/7, 365 days a year.

What business connectivity speeds are available?

Our speeds are tailored to match your operational demands, ranging from 40 megabytes up to one gigabyte per second. You can also benefit from exceptional upload and download speeds based on your specific requirements. With a network boasting 99.999% availability, rest assured that your operations will remain seamless and your workforce highly productive. The Gamma core network is optimised to prioritise voice traffic for those customers consuming Gamma UCaaS applications.

Can I have a Static IP Address for my SIM Card?

Yes, you can have a Static IP Address for your SIM Card with Gamma Mobile. Static IP addresses provide a fixed IP address for your device, ensuring consistent and reliable connectivity for your specific needs.

Do you provide eSIM?

Yes, VOSO Mobile offers eSIM support. eSIMs provide a convenient and flexible way to activate and manage business mobile services without the need for a physical SIM card.

How resilient is SIP trunking?

SIP Trunking has become a mature service trusted by numerous UK organisations, underscoring its reliability. To ensure a smooth transition, SIP Trunking can seamlessly integrate with existing ISDN connections.

With our national network ownership, we swiftly identify and address issues using advanced monitoring tools. This capability has helped us win many major UK Fixed Line Network awards in recent years, reinforcing the confidence of businesses choosing Gamma SIP Trunks.

What is the difference between SIP trunking and VoIP?

While both technologies enable voice calls over the internet, SIP Trunking and VoIP differ in their capabilities. VoIP systems transmit voice calls over broadband connections, while SIP Trunking can handle various types of media, including voice, text, and audio. This means SIP Trunking can support multiple VoIP streams simultaneously.

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