our solutions

Professional Services for
Microsoft Teams Phone

overview

What is managed IT services?

Professional Services for Microsoft Teams Phone Support when you need it most We offer Professional Services to help your business fill any skill or resource gaps. This can include supplementing your teams or providing end-to-end support when selling Microsoft Teams Phone solutions. We offer an array of services to increase the effectiveness of Microsoft Teams Phone deployment. Our team of Professional Services experts, offer personalised consultation to support with project planning, solution implementation as well as offering your customers end user training.

Professional Services The support solution for partners Configuration and Installation Full deployment management, including setting up handsets. Bespoke Builds Complex bespoke builds from current phone system to Microsoft Teams Phone solutions – Operator Connect or Direct Routing. Tenant Configuration Support with configuring your Microsoft 365 tenant. Administration Training Training on the Microsoft Teams Admin Center for setting up call queues, auto attendants, resource accounts, caller ID policies and User DDIs. End-to-End Support Including managing migrations, porting, project scope, deployment and training. End-User Training Hands-on training for your customers. Business Continuity Planning Assistance with setting up SIP Trunk Call Manager for disaster recovery and business continuity call plans. Customer Retention Partners looking to retain existing customers by offering voice capabilities for Microsoft Teams. Peace of Mind Reduced risk with the help of our Professional Services experts. Reasons to use Gamma’s Professional Services If you need expertise or resource in deploying Microsoft Teams Phone or require support in project planning, consider Gamma’s Professional Services.

Resource Assistance Does your business require additional resources to help scale or support your customers? Teams Deployment Expertise Do you need support with knowledge and expertise in deploying and setting up Operator Connect or Direct Routing? We can offer assistance with managing various features on the Teams Admin Center such as Call Queues, Auto Attendants, and Resource Accounts

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Certified experts
End user satisfaction

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End user satisfaction
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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT.

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    Service desk

    NanoSoft 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    NanoSoft ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    NanoSoft provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

NanoSoft are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
$29 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$49 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
$69 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support